Your wellbeing matters to us. Please read this carefully.
⚠️ Important Notice: Royal Flush Gala is a fun-chip entertainment event only — no real money gambling takes place. However, we recognise that casino-themed environments can be triggering for individuals who have experienced problem gambling. Please attend responsibly.
Attendance at all Royal Flush Gala events is strictly restricted to persons aged 18 years and over. This is a non-negotiable condition of attendance and is enforced at the door with mandatory photo ID checks. No exceptions will be made.
Although our events use fun chips with no monetary value, we are committed to promoting responsible attitudes toward gambling-themed entertainment. We follow the spirit of Australian responsible gambling guidelines and actively support guests who may need assistance.
Even in entertainment settings, casino environments can trigger problematic behaviour in those with gambling addictions. Watch for these signs in yourself or others:
If you or someone you know is struggling with problem gambling, free, confidential support is available 24/7:
Royal Flush Gala staff are trained to identify signs of distress and can refer guests to support resources. If you feel overwhelmed at any point during the event, please approach any staff member or security officer for assistance.
If you are seeking to self-exclude from real-money gambling services in Australia, the National Self-Exclusion Register (BetStop) is available by calling 1800 238 786. The Victorian Responsible Gambling Foundation can also be reached on 1800 858 858.
For any responsible gambling concerns related to our events, please contact us at [email protected] or call +61 3 9292 6222.
