Privacy Policy — Royal Flush Gala

Effective Date: 1 July 2025 | Royal Flush Gala Pty Ltd ABN: 74 123 456 789

1. Introduction

Royal Flush Gala Pty Ltd ("we", "our", "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose and safeguard personal data obtained through our website (royalflushgala.com) and event bookings.

2. Information We Collect

Contact information: First name, last name, email address, phone number
Age verification: Date of birth (used to confirm 18+ compliance)
Booking information: Ticket type, quantity, preferred event date, special requests
Technical data: IP address, browser type, pages visited (via cookies — see our Cookie Policy)

3. How We Use Your Information

To process and confirm your event ticket reservation
To send you booking confirmations and event reminders
To verify you meet the minimum age requirement (18+)
To comply with Australian entertainment and privacy laws
To improve our website and services

4. Disclosure of Information

We do not sell, trade or rent your personal information to third parties. We may share data with trusted service providers (e.g., email delivery services) who assist us in operating our website and conducting business, under strict confidentiality agreements.

5. Data Retention

We retain booking information for a maximum of 12 months following your event date, after which it is securely deleted. Technical/analytical data may be retained for up to 24 months in anonymised form.

6. Your Rights

Under the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs), you have the right to access, correct or request deletion of your personal information. To exercise these rights, contact us at [email protected].

7. Security

We implement reasonable technical and organisational measures to protect your personal data from unauthorised access, loss or disclosure. However, no transmission over the internet is 100% secure.

8. Contact

For privacy enquiries: [email protected] | +61 3 9292 6222 | 8 Whiteman St, Southbank VIC 3006